Terms & Conditions
Please read the following terms and conditions so that you fully understand what is required of you and what you can expect from us (United Fitness Academy Ltd). By booking a course with us you are agreeing with the following terms and conditions. If you have any questions about these terms please do not hesitate to contact us.
Prices. Prices quoted on the website are per person incl VAT and are quoted in pounds sterling. Prices do not include travel to and from the course, accommodation or lunch. United Fitness Academy Ltd will not be held responsible for returned cheques due to insufficient funds being available in your account. A £15 admin fee is due for any cheques returned by your bank as unpaid.
Instalments. By selecting payment by instalments you are agreeing to an instalment payment plan by card only. This plan is binding for its entire duration until the total amount is paid. The total amount will be indicated at the time of checkout. A failed card payment will be retried within 3 days, if this payment fails it will be retried within 5 days, if this payment fails a final attempt will then be tried within 7 days. If the card still fails then the plan will be cancelled and the attendee will be required to pay the full amount within 30 days. Failure to pay the full amount within 30 days will result with immediate legal action being instigated to recover the amount owed.
The outstanding balance may be paid at any point, this can be arranged by contacting us at firstname.lastname@example.org
Attendance. All attendances are recorded, attendance to all the course dates is mandatory. Where absences are unavoidable (illness, bereavement etc.) United Fitness Academy Ltd must receive notice in writing. It is the attendees responsibility to catch up with any missed work due to absence regardless of circumstance. United Fitness Academy Ltd will where possible try to accommodate any unavoidable absences, but reserve the right to hold students back and ask them to repeat units – this may require students attending units on future courses. In the case of repeated unexplained absences United Fitness Academy Ltd reserve the right to withdraw a student from the course without issuing a refund.
Cancellation Fees. The following cancellation fees apply to all bookings:
Cancellations received 2-4 weeks before course start date the cancellation fee is 25% of the total paid.
Cancellations received 1-2 weeks before the course start date the cancellation fee is 50% of the total paid.
Cancellations received under 1 weeks before course start date the cancellation fee is 100% of the total paid.
If no notice is given or you fail to attend, you pay 100% of the total paid.
Cancellation By Us. We will always try our best to avoid cancelling an course. If circumstances occur that force us to cancel an course you will receive either a full refund of any course fees paid or the opportunity to transfer your place to the same course on another date.
Please note that United Fitness Academy Ltd are not held liable for any additional expenses you incur through cancellation of a course e.g. travel expenses and accommodation
Payment Card Details. We do not store any payment card details. We use third party payment providers in order to protect your card information. Please do not email us your debit/credit card details as their security cannot be guaranteed. In the unlikely event that your card is used fraudulently, United Fitness Academy Ltd cannot accept any liability as we do not process your card details – all transactions are processed via Moonclerk using the Stripe payments platform. For information on how these providers work, please go to https://www.moonclerk.com and https://stripe.com/gb
Limit of Liability. United Fitness Academy Ltd have a duty of care to its customers and staff but are only liable up to the cost of your course. We cannot be held responsible for damage and/or loss to your personal possessions.
Responsibilities. You accept that some courses have a practical component to them which if applied inappropriately may involve elements of risk or discomfort. By agreeing to these terms and conditions you take personal responsibility for your own actions. United Fitness Academy Ltd take no responsibility for damage, death or injury caused to you or by you as a result of participation. We reserve the right to refuse your acceptance on a course if we feel it may put other participants at risk or injury or discomfort. You must be physically able to partake in the course and if you do have any injuries, discomfort or prior knowledge that is relevant to any activities being performed it is your responsibility to make those known. We reserve the right to remove any person from a course if their behaviour is deemed by the tutor to be detrimental to the group, unsafe or adversely affecting the groups’ enjoyment. We will not be liable for any refund in these circumstances.
Audio and Video Recording. Audio and video recording of events is not permitted without the written permission of United Fitness Academy Ltd.
Medical. It is your responsibility to ensure that you are sufficiently fit and adequately equipped to partake on your chosen course. You must tell us of any medical conditions or dietary requirements at the time of booking (using email@example.com). If for any reason you are not in a suitable condition to attend or complete a course or are under the influence of drink or drugs the facilitator or tutor may ask you to leave the course. We will not be liable for any extra expense incurred by this and you will not be able to claim a refund.
Privacy. We will not pass on your personal details to any third party other than the payment providers mentioned above.
These terms and conditions are accurate at the time of writing, but are subject to change.
Written on 5th May 2017